FAQ

Please review our return policy here.

How long will it take to process my item(s)?

Please allow a processing time of 2-4 business days, Monday through Friday (excluding holidays). Holiday season processing times may vary.

Processing times do not include shipping times.

What is demi-fine jewelry?

Demi-fine jewelry falls in between the fashion and fine jewelry categories. Materials that make up demi-fine styles include sterling silver, 14k gold-filled and semi-precious stones. Demi-fine styles are high quality without the high price tag.

Noli FINE is our line of solid 14k gold jewelry styles that are super dainty, chic, and perfect for everyday wear. 

How should I care for my Noli jewelry pieces? 

Please review our product care instructions here.

What is gold-filled?

Gold-filled is a process in which a layer of 14k gold is applied to a brass core using heat and pressure. The solid gold layer will not rub off and is usually safe for wearers with sensitive skin. Gold-filled jewelry items are a much more affordable alternative to solid gold jewelry, while not compromising quality.  

Please review our shipping rate and time chart here.

Do you offer international shipping? 

Yes! Please be aware that shipping internationally may mean delayed delivery times and additional fees due to customs. We do ask that you read some important information we have provided before making your purchase.

For more information, please click here.

How will my item(s) be packaged?

All jewelry pieces will come individually packaged in a branded gift box with a reusable microfiber pouch.   

Yes! Retailers may shop our products via Faire Wholesale.